Solar Negotiators

First of all, going solar was an easy choice and has saved us so much money. It feels great to be inflation proof as energy prices keep going up. The hard choice was who to go with. We wanted local, reliable, for our system to have a great warranty, and of course, inexpensive. We had approximately six companies over, local, and big brand. Gibby was our salesman for Solar Negotiators and was our fifth salesperson we had over. After listening to all our options, it was a very easy choice. We don't regret going with Solar Negotiators at all. They hit all the metrics we were looking for. We have 24 hour monitoring, annual panel cleaning and system check, a great warranty, and the one time we had an issue, they were quick to act to resolve it. Gibby provided me with references of customers who also purchased the system. I reached out to five by text and email, for responded saying almost the same as I stated above, and the fifth never responded. I even volunteered to be a reference as a customer. Five stars

We've been on line for 1 year now. More positives than negatives. We got a pricey systen with 3 back up batteries so neither the government or PGE could shut us down. We're on a ranch, no electricity: no water. Solar Negotiators has great customer service, has kept us on line, and stands behind their product. We've had issues and delays. We were down for a month due to a faulty inverter. But, all issues were addressed and compensation made. We've never been charged for a service call. I read many of the other reviews and still have concerns if the grid goes down, but have no regrets for hiring Solar Negotiators and recomend them without reservation.

Posted 07/09/2024. They want me to give a review. Well, here it is! Well, it starts out great, and then it ends up like any other contractors job, having to keep them in check. I told them what I wanted, then they designed something else, I wanted the majority of panels at the peak cress of the roof, instead they designed them at the bottom in the shade of the tree line, so they finally changed that design after talking to the designer. They came to install it and I told them because of the type of roof tiles to access it from the back yard and do not walk on any of the front tiles of the house while installing system because it is possible to break them. This was discussed with the salesman at the very beginning of the sale and he said they would order tiles of the same color to match just in case they broke any in the area of installation, everything was settled. Installation was great until the end of it, then they decided to walk across the front of my roof to unload their tools at the driveway from work that day and broke several tiles, I had taken pictures of my roof before so I would be able to remember and prove if there had been any damage occurred during installation, so I knew what was damaged. I called the salesman to make them aware of this, it was final handle they would come and fix what they broke and left them, after an agreement they settled to replace them. The day they came to repair them, they showed up with uncolored tiles of gray/concrete color, and my roof was a light brown/mud color. So now, every time I walk out my front door, I see the gray color tile on my roof, and it is very noticeable. They still haven't replace them with what was agreed in the very beginning, that was the only things that was a disappointment with thier services, the lack of communication between salesman, designers, and workers of the installation. I've called them to fix these issues of the uncolored tiles, but it goes on ignored, I'm still waiting for them to respond and resolve it after 2 years.