Pell Solar Inc in Ontario, California

I'm glad I went with Pell solar for to install solar power on my house.. I met Shaun Rodgers at the LA County fair and was very happy with his presentation...I was happy with the whole installation process everything went as smoothly as I was promised.. my electricity bill is always less than a dollar now.. I recommend pell solar to to anyone considering getting solar..
Jason Rodriguez

Went with Shaun Rodgers at Pell Solar for our 13.7Kwh system just under a year ago. Compared them to a couple of national companies and several local ones. The national companies were over priced, had way too many bad reviews, and sub-contracted everything. The local companies were all very close in price, reviews, expertise, and warranties. However, Pell had the best combination of those, and Shaun was able customize the system to the size we needed, using the hardware we preferred, for a low price. We wanted a zero electric bill and we got it (except for $15 a month we can't offset no matter what). Not just zero at the end of the year, but negative every month. We even asked him to anticipate the addition of pool equipment, which he did. Pool equipment installed, and we are still negative. Even if the output declines by 15% over 25 - 30 years, we will still probably end up being negative or at least breaking even. That is how you plan and engineer a solar system. Exactly what we wanted. Our install was right at the pinnacle of the pandemic distribution problems, so our panels took almost 2.5 months to arrive, but otherwise the system would have been installed in less than a month after signing the contract. Took them one day of work for the actual install.
Jim Harvey

I went with Shaun Rogers from Pell to install a 10kW system a couple of weeks ago.
Mike Jones

I'm giving a one star rating because I am unable to give zero, however, that is my true rating. Pell Air's owner, Josh, is the rudest and most unprofessional individual I have ever run across. 10 years ago, my family had an air and heating unit installed in our home by Pell Air. Every year thereafter, we have had it serviced by the company when the Spring and Summer months were coming up - including last year. This year, yesterday, we called Josh who rudely told us that the company no longer serviced heating and air and was strictly a solar service now. We explained that we didn't know that and that someone from his company should've notified us, via U.S. mail at least, as we have been longtime customers. He then became very defensive and accused us of getting an attitude and stated, "You don't have to get an attitude". To which we replied we didn't have an attitude but were dissatisfied with the lack of communication from his company. I have never heard such disregard for a longtime loyal customer in my life. Josh is inconsiderate, brash, and unnecessarily smug. Customer service training is needed, but he's the owner so I don't expect these practices to improve. Consider yourselves warned.
Cas

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